FAQ's
Answers to the most frequently asked questions.
Getting Started with Us
1. Select How many Months of IPTV Service you Want.
2. Check out & Pay for it.
3. We will Send you the Order Details with Portal URL Usually in Less than 12 hours.
Usually, we send out order details in less than 24 hours. Sometimes its instant if one of our support agents is online working on processing orders.
We can provide you FREE TRIAL for Two Days. However when you send us a message for Free Trial please describe your Full Device Details, like Mac Address & Device Name
Also all of the servers our servers have been tested with more than 7000 people before they are available for your purchase to ensure their stability & reliability.
For Trials Email us at: hello@magicboxdirect.com
Only People with full device details will be eligible for free trials.
Every IPTV Subscription is activated on a Unique MAC Address and therefore it cannot be used on multiple devices. If you try to use it on a different device, the system will automatically block the service and it won’t load.
Yes, you access our IPTV Subscription Service from any corner of the world there is no country restriction.
25 Mbps and Up. Higher the better! and best is to use an Ethernet Connection to stream iptv nicely and to avoid freezing issues which can occur due to weak WIFI Hardware/Port of your device.
Devices Supported
Yes, our server works best with Mag, Avov, Buzz Tv & Dreamlink Devices. Please don’t forget to provide MAC Address of your box when you place order.
Smart TV is compatible on EXPRESS, EPIC,TVZON, CROWN, 4KMAX PACKAGE using Smart STB App. Check Smart-stb.net website to check if your smart tv is compatible to download Smart Stb App or not.
Roku is no longer supported. Sorry Roku users. Get yourself atleast a $50 Amazon Fire Stick if you want to start enjoying Iptv Service.
How to Renew IPTV Service
Renewing is Easy, simply Please provide us mac address you have or the one we provided starting from 00:1A:79:xx:xx:xx just makes it easy for us to located and renew.
No, if you paid for one month your subscription will automatically expire after that period. In order to keep using it, you will need to order another month, 3months, 6months or a Year Subscription however, you feel comfortable with.
We do not have recurring payment options.
Payment Options
Change to $15
We accept all major Credit cards and Debit Visa Cards. If you wish to pay by paypal or some other means contact us.
Refund Policy
No refunds will be issued once your order has been paid for due to high refund fees at our end. And, you are responsible for your purchase. Once we activate the credit on your name this action is irreversible. So please be careful when making a selection. Email us if you have any questions before purchase at hello@magicboxdirect.com
If you have paid for more than 3 Months, there is a chance we can tranfer you to some other server if you dont like current one.